Wd backup not seeing my drive may be caused by various reasons. Wd my passport essential not initialized solved windows. Using the my cloud mobile apps auto backup feature on android. I also tried to change the drive letter but the options is disabled. Western digital my book problem question and answer dti data. I have tried plugging it into different ports, different power plugs both in wall and power strip and on different computers. Western digital my book 500 gb hard drive not starting up. Western digital external hard drive problem techspot forums. Wd my book external drive not working external hardware. The problem is that when i connect it to the usb 3. Hi guys, i have a problem on my wd my passport essential 500gb. To get started, choose the western digital brand youd like help with. Wd my book external drive not working posted in external hardware. When i disconnect the drive, the pc restarts with no problem.
My mybook 3t drive, less than 1 yr old, only used for time machine backups, refuses to power up now. Only top led is blinkingflashing and mbwe doesnt appear in my network environment. Safely remove the old my book from your computer and see if that allows you to backup to the new my book. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a removable. How to fix external hard drive not showing up youtube. I have never used my wd my passport ultra before and it will not show up on my mac. I am about to reinstall my operating system, but need to save my files first. If the wd external hard drive cannot be detected or fails to show up in your pc, please change the usb port you may try to connect the external.
Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. I recently bought a wd my book essentials 2tb with the intention of using it as a nas. This video will show you the contents of the wd mybook high capacity home network back up drive. If you have used the power button to turn the drive off and on this. But, i can see it in my devices and printers page, and it says it is working fine, and all the. Not all western digital external hard drives require ac adapters. Western digital my passport not detected solved closed sri apr 21, 2012 at 09. I bought brand new wd caviar green hard disks and put them into my book world edition ii white light case but surprisingly it doesnt work or even start. Why does my computer not boot with external hard drive. Western digital 1tb external hard drive not recognized by. The operating system is androidbased and a preinstalled plex media server can be enabled to turn it into a media center. How to open the western digital mybook may not be entirely obvious.
Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. Kit contents as shown in figure 1, your my book essential disk drive kit includes the following. If you have used the power button to turn the drive off and on this could be the problem for you as well. Find and expand disk drivers, portable devices, universal serial usb controllers or other devices to see if wd device is shown as unknown device. If the drive letter is already assigned, then try changing the drive letter by clicking on the change button instead of add button in the above step. My book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Hello, i have a 4tb western digital mybook external hard drive. Support for multiple devices one installation of the software supports up to three wd drives my book or my passport drives with wd smartware software. However, for those drives that do need an ac power source, not connecting the adapter may cause the drive not to spin up properly, or windows may fail to detect the drive and assign a drive letter in file explorer. My western digital external hard drive wont start your. Once this has been done, plug it back in and start it up.
A line of external hard drives by western digital, styled after hardbound books. Western digital my book live user manual pdf download. But my computer is just simply not letting me access the files in it. Usually popping the enclosure open and then slaving it or putting it in a new enclosure fixes that problem. Also i will show how to connect it to you system and how to start your pc. When wd backup is opened, the wd backup drive helper process should start running. Backing up important data provides essential access to business files and records in the event of a system failure or disaster. My book essential external hard drive wd smartware software included on the drive. Talked to wd on the phone to verify they would replace the drive but not remove the data or send the old drive back. That means the drive will be standing on end, which is probably not how you were going to.
It never brings up windows and i cant do anything but shut it down manually. Funny is that when i get the cable out of the port windows boots. This will start the installation process for the backup software. Insert the external hard disk and check if the driver is getting install or not. Discussion in pc hardware started by varick, 20140704. Hello, i am new at this community and i need help since i already spend 3 days trying to solve this problem.
Tips for getting started with the wd my book backup drive. Western digital my book external hard drive wont turn on. Suddenly this was not detected and following is happening after connecting in my laptop win 7 64 bit os a light appearing on the drive. Raid0 mode provides superfast performance with up to. Creating the right environment where our employees can thrive is. My book wont power up my mybook 3t drive, less than 1 yr old, only used for time machine backups, refuses to power up now. A handful of the recovered photos had incomplete reads due to some bad sectors on the hard drives platters, but these incompletelyrecovered files made up a scant 0. My western digital is not getting detected which was working 1 week before. By the way, after you fix the problem, if your data loss from the external hard drive and need to recover, dont forget to try recoverit, one of the most professional data recovery software.
Reply to us with the information, so that we can assist you better. I need to know what my options are for repairing it. I have a lot of files on it, and i need to put more on it. I purchased this after getting into digital photography and, unfortunately, after losing a lot of data on a portable hd which i dropped. I recently got a western digital 1 tb my book for backing up my desktop and laptop. The system hangs up on a black screen with my monitors logo. Western digital redesigns my passport and my book usb. We rated this western digital data recovery case a 9 on our tenpoint scale. The data doesnt seem damaged but the head doesnt seem to catch on the drive so it wont start up.
Wd mybook unboxing and installation tutorial youtube. Western digital users are fed up with my cloud failures. Mybook drive wont power up need help external drives. How i rescued my data from a 3tb wd my book external hard drive. Not retrieval problem then, just drive not starting up.
Buy wd 4tb my book desktop external hard drive, usb 3. Western digitals wd my cloud networkattached storage nas devices, such as the wd mybook world live, wd my cloud ex1, ex2, and ex4 sounded like a. Western digital my passport not detected solved ccm. The my book duo drive has massive capacity for storing photos, videos, documents and music. Western digitals my cloud home and my cloud home duo is an armv8 based nas device for home use. Available in various editions from essential, to premium to world edition. Fix wd external hard drive not recognizedworking with light on. When my external hard drive is connected via usb to my computer upon booting up it will not boot unless i unplug the external hard drive. I recently bought a my book but havening big problems using it. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. The symptoms of a stuck power button are just like you describe, the drive spins up then shuts down with a click and restarts. Some western digital mybook chassies have a problem with the power button getting stuck.
Experience the convenience of alexa, now on your pc. How to fix bricked wd my book world edition white light or. Click on add button select your drive letter and click on ok. My book wont power up western digital my book ifixit. I think the tarnish under the controller card was the problem. Western digital gives my passport and my book drives a.
Similar situation is with wd my book world edition i white light or with my. Windows 10 wd mybook not recognized anywhere on my dell. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. This article explains how to use the auto backup feature of the my cloud mobile app. Hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3. Backup wont start external drives for pc wd community. How to upload, sort, send and share content using the my cloud mobile app. Excluded filesthe wd backup software will not back up its own backup plan. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. It is working on my other pcwindows xp but here in my windows 7 ultimate it will not initialized. Complete backup my book desktop storage comes equipped with wd. Fix wd my passport ultra not detectedshowing up easeus. Western digitals usb hard disk drives are wildly popular, and today, the company announces a refresh of two such models for windows and mac the my passport and my book. This is my second my book my first one is a 1 tb yes that old.
Resolved external hard drive freezes entire computer. Page 146 western digital, wd, the wd logo, my book, my passport, and wd tv are registered trademarks in the u. Anyway, mbwe boots from nas os written on disk, so you cant start mbwe. It did not spin at all when i started stopped yesterday. I bought brand new wd caviar green hard disks and put them into my. Guideshow toget connected how to increase recording.
I tried it in my friends windows computer and it did not show up under devices either. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. I had that problem and went to office depot which is where i. I havent even backedup that many times so its got plenty of space. How to fix bricked wd my book world edition white light or install. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Ready to use out of the box, start transferring files, saving memories and backing up. Read speeds up to 2000mbs to decrease load times and get you into the game faster.
While the old my book is disconnected, uninstall the wdbackup app, delete the wdbackup. Hello everyone, i have a wd 500gb external hard drive that is not being recognized by my computer anymore. When i plug it in, the light on the hard drive comes on, but nothing shows up on my computer. I have a wd 1tb mybook 1140 external hard drive, and it has worked fine up until now. Western digital is a company with strong values and a passion to innovate and lead the charge in the transformation of data. If your product is not listed above, please visit the product page. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. External drive failure wd my book essential 2tb my. Rightclick on the windows icon at the left corner and select device manager. Western digital my book 500 gb hard drive not starting up super. Wait approximately 15 seconds for the hard drive to warm up. Computer wont recognize western digital mybook 1140 1tb. Some models of the my book av dvr expander from western digital include a usb cable in addition to the esata cable, but only the esata connection is supported for use with the tivo boxes if you have connected a dvr.
1474 1583 491 121 31 972 1411 320 116 1623 921 469 1295 229 43 386 29 1118 495 307 147 1254 1230 1527 858 899 317 264 1187 1184 1037 268